LIVE· 6 active · 1 ringingTwilio: healthyFish Audio: healthyDeepgram: healthyLatency p95: 412ms
QUEUE: 3SLA: 98.4%23:37:10
James O'BrienHOLD
+1 (617) 555-0177 · Referral · Life Insurance · CALL ID C-005
Duration
29658221:35
Sentiment
neutral
Urgency
42
AI Conf
78%
Live TranscriptSTREAMING
Deepgram · partial 142ms · final 380ms
operator
00:00
Give me one moment while I pull the underwriting questionnaire.
CUSTOMER
Voice Macro Board · Fish Audio
Voice: Alex-Warm · Latency target 1.5s
Greetings
Objection Handling
Compliance
Close & Schedule